Premier Inn service timeouts

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved.
Posted Oct 19, 2026 - 16:54 BST

Update

We are continuing to work on a fix for this issue.
Posted Oct 19, 2026 - 16:54 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 19, 2026 - 11:49 BST

Investigating

We are currently investigating this issue.
Posted Oct 19, 2026 - 11:31 BST
This incident affected: Search (Hotel Search) and Booking / Checkout.