All Systems Operational

Uptime over the past 90 days. View historical uptime.
Billing Operational
90 days ago
100.0 % uptime
Today
Booking / Checkout Operational
90 days ago
99.95 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Email (Outbound & Inbound) Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Online Live Chat Operational
90 days ago
100.0 % uptime
Today
Faxes Operational
90 days ago
100.0 % uptime
Today
Property Directory Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.97 % uptime
Today
Hotel Search Operational
90 days ago
99.97 % uptime
Today
Train Search Operational
90 days ago
99.94 % uptime
Today
Flight Search Operational
90 days ago
100.0 % uptime
Today
Car Hire Search Operational
90 days ago
100.0 % uptime
Today
Supplier Operational
Booking.com Operational
User Accounts Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

Scheduled Supplier Maintenance: Trains
Completed - The scheduled maintenance has been completed.
Sep 9, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 BST
Scheduled - We have been informed by one of our suppliers that they will be performing maintenance on Wednesday 9th September between 12 AM and 1 AM (BST).

During this time, train search will not be available on the platform for all customers.
Sep 7, 09:13 BST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Trains searches and bookings unavailable
Resolved - We continue to see successful train searches and bookings. This incident is resolved. We apologise for any inconvenience caused.
Sep 1, 10:16 BST
Monitoring - Our third party provider has implemented a fix and we are seeing successful train searches and booking again. We will continue to monitor the situation.
Sep 1, 09:41 BST
Update - Our third party provider is continuing their investigation and are focussed on restoring service as soon as possible. We apologise for any inconvenience caused.
Sep 1, 08:43 BST
Investigating - Due to an outage being experienced by our third party UK Rail supplier, train searches and bookings are currently unavailable. We are working with our supplier to understand the outage. We apologise for any inconvenience caused.
Sep 1, 08:28 BST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

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