Update - Our supplier has provided an update that the instability continues and they are investigating. We will continue to monitor for further updates.
Dec 12, 2025 - 12:09 GMT
Update - We are continuing to monitor for any further issues.
Dec 12, 2025 - 12:08 GMT
Monitoring - We have been notified of instability in the service provided by our supplier of Aurigny flight search results and will monitor for further updates
Dec 10, 2025 - 17:50 GMT
Billing
Operational
90 days ago
100.0
% uptime
Today
Booking / Checkout
Operational
90 days ago
100.0
% uptime
Today
Communications
Operational
90 days ago
100.0
% uptime
Today
Email (Outbound & Inbound)
Operational
90 days ago
100.0
% uptime
Today
Telephone
Operational
90 days ago
100.0
% uptime
Today
Online Live Chat
Operational
90 days ago
100.0
% uptime
Today
Faxes
Operational
90 days ago
100.0
% uptime
Today
Property Directory
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Search
Partial Outage
90 days ago
99.74
% uptime
Today
Hotel Search
Operational
90 days ago
99.95
% uptime
Today
Train Search
Operational
90 days ago
100.0
% uptime
Today
Flight Search
Partial Outage
90 days ago
99.02
% uptime
Today
Car Hire Search
Operational
90 days ago
100.0
% uptime
Today
Supplier
Operational
Booking.com
Operational
User Accounts
Operational
90 days ago
100.0
% uptime
Today
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
Intercom Intercom Web Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 13, 2025
No incidents reported today.
Dec 12, 2025
Unresolved incident: Search results for Aurigny flights are currently unavailable.
Resolved -
We are now seeing successful bookings and therefore are resolving the incident.
Dec 11, 16:10 GMT
Monitoring -
Our supplier has made a fix for the issue and we can see successful searches and bookings go through. We will continue to monitor.
Dec 11, 13:16 GMT
Investigating -
We have identified an issue with Booking.com and are liaising with them to resolve.
Dec 11, 11:24 GMT
Resolved -
We have identified the issue and resolved it immediately, we are sorry for any inconveniences caused. Thank you so much for your patience!
Dec 5, 18:23 GMT
Investigating -
There is a total outage for search hotels and we are currently investigating this matter.
Dec 5, 17:59 GMT