All Systems Operational

Uptime over the past 90 days. View historical uptime.
Billing Operational
90 days ago
100.0 % uptime
Today
Booking / Checkout Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Email (Outbound & Inbound) Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Online Live Chat Operational
90 days ago
100.0 % uptime
Today
Faxes Operational
90 days ago
100.0 % uptime
Today
Property Directory Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Hotel Search Operational
90 days ago
100.0 % uptime
Today
Train Search Operational
90 days ago
100.0 % uptime
Today
Flight Search Operational
90 days ago
100.0 % uptime
Today
Car Hire Search Operational
90 days ago
100.0 % uptime
Today
Supplier Operational
Booking.com Operational
User Accounts Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Reduced availability of British Airways fares
Resolved - Our supplier has resolved their issue and all British Airways fares are available on the platform. Apologies for any inconvenience caused.
Mar 25, 16:07 GMT
Monitoring - Our third party supplier has indicated that they have resolved the issue so we are monitoring the situation.
Mar 25, 09:05 GMT
Investigating - Due to an unplanned outage with a third party supplier we are seeing reduced availability of some British Airways fares. We are working with our supplier to understand the issue. If the fare you require isn't available, please try again and if the issue persists please contact customer support. We apologise for any inconvenience caused.
Mar 24, 14:04 GMT
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Scheduled Supplier Maintenance: Premier Inn
Completed - The scheduled maintenance has been completed.
Mar 22, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:00 GMT
Scheduled - We have been informed by one of our suppliers, Premier Inn, that they will be performing maintenance on Saturday 22nd March 2025 starting at 03:00am and finishing at 06:00am (GMT).

During this time, Premier Inn hotels may not be available on the platform.

We apologise for any inconvenience caused.
Mar 21, 15:42 GMT
Mar 21, 2025
Reduced availability of British Airways fares
Resolved - We are seeing good performance from our supplier so are closing this incident. Apologies for any inconvenience caused.
Mar 21, 15:39 GMT
Update - Whilst the majority of issues have now subsided a few issues remain. We are working with our supplier to understand the them. We apologise for any inconvenience caused.
Mar 20, 16:17 GMT
Investigating - Due to an unplanned outage with a third party supplier we are seeing reduced availability of some British Airways fares. We are working with our supplier to understand the issue. If the fare you require isn't available, please try again and if the issue persists please contact customer support. We apologise for any inconvenience caused.
Mar 20, 13:01 GMT
Mar 20, 2025
Mar 19, 2025
Reduced availability of British Airways fares
Resolved - Our supplier has resolved their issue and all British Airways fares are available on the platform. Apologies for any inconvenience caused.
Mar 19, 09:03 GMT
Investigating - Due to an unplanned outage with a third party supplier we are seeing reduced availability of some British Airways fares. We are working with our supplier to understand the issue. If the fare you require isn't available, please try again and if the issue persists please contact customer support. We apologise for any inconvenience caused.
Mar 18, 17:22 GMT
Scheduled Supplier Maintenance: Premier Inn
Completed - The scheduled maintenance has been completed.
Mar 19, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 GMT
Scheduled - We have been informed by one of our suppliers, Premier Inn, that they will be performing maintenance on Tuesday 18th March 2025 starting at 11:00pm and finishing at 05:00am on Wednesday 19th March 2025 (GMT).

During this time, Premier Inn hotels may not be available on the platform.

We apologise for any inconvenience caused.
Mar 14, 07:04 GMT
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