Scheduled Supplier Maintenance: Premier Inn
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 22:00 GMT
Scheduled - We have been informed by one of our suppliers, Premier Inn, that they will be performing maintenance on Wednesday 20th November 2024 starting at 10:00pm and finishing at 07:00am on Thursday 21st November 2024 (GMT).

During this time, Premier Inn hotels will not be available on the platform.

We apologise for any inconvenience caused.
Nov 20, 2024 22:00 - Nov 21, 2024 07:00 GMT
Uptime over the past 90 days. View historical uptime.
Billing Operational
90 days ago
100.0 % uptime
Today
Booking / Checkout Operational
90 days ago
99.94 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Email (Outbound & Inbound) Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Online Live Chat Operational
90 days ago
100.0 % uptime
Today
Faxes Operational
90 days ago
100.0 % uptime
Today
Property Directory Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search Under Maintenance
90 days ago
99.97 % uptime
Today
Hotel Search Under Maintenance
90 days ago
99.92 % uptime
Today
Train Search Operational
90 days ago
99.95 % uptime
Today
Flight Search Operational
90 days ago
100.0 % uptime
Today
Car Hire Search Operational
90 days ago
100.0 % uptime
Today
Supplier Operational
Booking.com Operational
User Accounts Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

Unresolved incident: Scheduled Supplier Maintenance: Premier Inn.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Scheduled Supplier Maintenance: Enterprise Car Hire
Completed - The scheduled maintenance has been completed.
Nov 10, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 GMT
Scheduled - We have been informed by one of our suppliers, Enterprise, that they will be performing maintenance on Sunday 10th November 2024 between 5am and 9am(BST).

During this time, Enterprise Car Hire will not be available on the platform.
Nov 6, 09:10 GMT
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Premier Inn bookings failing
Resolved - This incident has been resolved. Apologies for any inconvenience caused.
Nov 6, 13:03 GMT
Monitoring - Our supplier has implemented a fix and Premier Inn booking are going through successfully again. We will continue to monitor.
Nov 6, 12:49 GMT
Investigating - Due to an error with a third party supplier Premier Inn bookings are failing on the platform. We are working with the supplier to understand the issue. We apologise for any inconvenience.
Nov 6, 12:26 GMT
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