Intermittent issues displaying Travelodge hotel results

Incident Report for Click Travel Ltd

Resolved

The incident has been resolved. Apologies for any inconvenience caused.

Posted Apr 12, 2024 - 16:56 BST

Monitoring

Our third party supplier has made a fix for the issue. We are seeing an improvement in performance on Travelodge hotel searches and are continuing to monitor.

Posted Apr 12, 2024 - 14:29 BST

Update

We are still in communication with our third party supplier to try and understand what the problem is.

Posted Apr 11, 2024 - 15:29 BST

Update

We are in contact with our supplier in an effort to help them identify the issue.

Posted Apr 11, 2024 - 11:33 BST

Investigating

Due to a third party supplier issue we are experiencing intermittent issues displaying Travelodge hotel results. If you want to book a Travelodge and the results don't appear, please try again and if the problem exists, contact customer support.

Posted Apr 11, 2024 - 09:47 BST

This incident affected: Search (Hotel Search).