Premier Inn bookings failing to confirm

Incident Report for Click Travel Ltd

Resolved

This incident has been resolved.

Posted Apr 09, 2024 - 14:56 BST

Update

We are continuing to monitor for any further issues.

Posted Apr 09, 2024 - 14:29 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2024 - 14:24 BST

Investigating

We are currently investigating issues with the failure to confirm bookings with Premier Inn hotels. Premier Inn hotels will be unavailable whilst we investigate this issue.

Posted Apr 09, 2024 - 14:17 BST

This incident affected: Booking / Checkout.